Return Policy
We want you to be completely satisfied with your purchase
Return window
You have 14 days from the date of delivery to return your item for a full refund or exchange.
Return conditions
Items must be:
• The product arrived damaged.
• The product received is different from the order.
• There is a clear manufacturing defect.
How to return
To initiate a return:
- Contact our customer service team
- Provide your order number and reason for return
- Pack the item securely in its original packaging
- Ship the item to the address provided
Refunds
Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Non-returnable items
The following items cannot be returned:
• It has been misused.
• It has been damaged by the customer.
• The return period has expired.
Questions?
If you have any questions about our return policy, please call us at +20 123 456 7890.